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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Ammanford

Pharmacy Weight Loss Ammanford
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Ammanford is a GPhC-registered online pharmacy (GPhC No. 9012511) based in Ammanford, Wales, UK. We provide regulated online pharmacy and weight loss clinic services in accordance with UK pharmacy law and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to decline or withdraw services where eligibility criteria are not met or where supplying medication would not be clinically appropriate. Our prescribers and pharmacists make the final clinical decision on all prescriptions.

3. Prescriptions and Consultations

All prescription medications supplied through our service require completion of an online medical questionnaire. This is reviewed by a registered prescriber and dispensed by our GPhC-registered pharmacy. Prescriptions are issued at the sole clinical discretion of our prescribers.

By submitting a consultation, you confirm that all information provided is accurate and complete. Providing false or misleading information may result in treatment being withdrawn and could pose a serious risk to your health.

Prescriptions remain the property of the prescriber and cannot be transferred. We do not supply prescription medications without a valid UK prescription issued through our service.

4. Payment

Payment is required in full at the point of order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment systems.

Prices include the cost of the consultation, prescription, medication, and standard delivery where applicable. Prices are displayed clearly at checkout and are inclusive of VAT where required by law.

We reserve the right to amend pricing at any time. Orders will be charged at the price confirmed at the time of purchase.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may be affected by factors outside our control, including Royal Mail or courier delays.

Medications are dispatched in discreet, secure packaging. You are responsible for ensuring a safe and appropriate delivery address is provided. We cannot be held responsible for orders lost or delayed due to incorrect address details provided by the customer.

If your order is not approved following clinical review, you will be notified promptly and a full refund will be issued.

6. Cancellations and Refunds

You may cancel your order prior to pharmacist approval for a full refund. Once a prescription has been clinically approved and dispensed, we are unable to accept returns or issue refunds for prescription medications, in accordance with UK medicines legislation.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement or refund.

To request a cancellation, please contact us as soon as possible via our website or email address provided on our contact page.

7. Medical Disclaimer

The information provided through our service is for clinical and informational purposes only and does not replace professional medical advice from your GP or another healthcare provider. Our service is not a substitute for emergency medical care.

If you experience any adverse effects from your medication, stop use and seek medical attention immediately. Always inform your GP of any medications prescribed through our service.

8. Privacy and Data

We are committed to protecting your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. Please see our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and fairly.